dmAnswers
![Call flow diagram](/live-answering/images/call_flow_diagram.gif) You're always in full control Initial set up
When you first sign up to dmAnswers you supply a range
of basic details:
- your company name
- your preferred greeting for callers
- a call back time expectation: the timeframe in which the operator will
tell a caller you'll get back to them
- The email address you want messages sent to
- The number on which you want to receive messages by SMS
You are
then supplied with a private dmAnswers number, to which any of your
phones can be diverted. You control how the divert works - whether it's
automatic or only activated when any of your public numbers is unreachable or
remains unanswered after several rings.
When dmAnswers answers ...
A
skilled professional answers calls in your company name using your
preferred greeting, and takes the caller's name, number and a short message. You
receive immediate notification (including the caller's message and contact
details) by email and SMS.
Your business sounds bigger. You never miss important calls, and are more
likely to capitalise on new sales leads.
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