Live Answering Service

dmAnswers

Do you ever wonder what business you loose when people don't bother to leave an answer phone message?

Many potential customers won't leave a voicemail message, or call back later, but will try one of your competitors instead! So why not let our professional Live Answering Service answer your business telephone calls and have your callers feel satisfied they have left their details with a real person in your organisation. dmAnswers Banner

Missing phone calls is very bad for business. Even the most dedicated business person or entrepreneur cannot be in two places at once and available 24 hours a day seven days a week ! Missing vital telephone calls can be a real problem to a growing business and although voicemail helps, it can often make your business look small and unprofessional, just how many people do you find hang up immediately they hear an answerphone! They may not call back later, they may just try you competitors instead.

When you've worked hard to generate new business, tailoring your services and market positioning, and perfecting your advertising, don't ruin all that effort by expecting customers to talk to an answerphone. When it comes to your sales process, don't let the way calls are answered be the weakest link.

Our Live Answering Service service provides the solution. Our Live Answering Service is an outsourced professional answering service that is so affordable that it's within the reach of any business. A trained telephone operator is like having your own receptionist that answers your calls when you cannot answer them yourself (or simply don't want to), answering in your company name in the way that you specify. Instead of getting a dreaded answerphone, callers are greeted by a polite professional operator, expert at coaxing even hesitant callers to leave a message and their contact details to ensure you don't miss and messages or lose any leads. These messages are instantly sent to you by email and SMS.

Not convinced that our Live Answering Service could help? Let the statistics speak ...

70% of callers hang up on hearing voicemail. Of these, most callers are potential new customers (existing customers are more talkative on voicemail, as they already have a relationship with you)
Compared to voicemail, more than twice as many callers leave messages with our Live Answering Service.

Messages left with our Live Answering Service are very focussed and never omit important contact details. Unlike the sort of rambling racket that all too often gets left on voicemail. Our Live Answering Service operators are chosen for having 'good people skills', and are trained to take messages that are short but meaningful.